Policies and Procedures Manual


College Policies & Procedures

Policy Type: General Administrative
Policy Title: Email Communication
Policy Number: GA-25


This policy is intended to ensure that students have access to official electronic communication from the College and understand their responsibilities related to this form of communication.

Green River Community College provides email accounts to students as a tool for sharing important information regarding registration, financial aid, deadlines, student life, and more. Email allows the college to communicate quickly and efficiently and provides standardized, consistent communication with Green River Community College students. The student email accounts are cost-effective and environmentally friendly.

Green River Community College has selected an email system that is accessible over the Internet through standard browsers in order to provide universal access to all students. In order to ensure all students have access to this important form of communication, student email is accessible from anywhere there is an available Internet connection.


Student email will be available to all currently enrolled students.


  1. Use of Student Email
    An official Green River Community College email address is required for all students and is generated upon receipt and processing of their applications. The College has the right to send official communications to these email addresses. The College will use this address for official communications with all students.

    The College expects that every student will receive email at his or her College email address and will read email on a frequent and consistent basis. A student's failure to receive and read College communications in a timely manner does not absolve that student from knowing and complying with the content of such communications.

    All use of email will be consistent with other Green River Community College policies including the SS24, Student Acceptable Computer Use Policy (refer to the online Policies & Procedures Manual).
  2. Access to Student Email
    Students who are not in possession of a personal computer and/or other mobile device with Internet access can use computers available in the open computer labs at the College or at the local library.
  3. Re-directing/Forwarding of Email
    Students may elect to redirect (auto-forward) email sent to their College email address. Students who redirect email from their official College email address to another address do so at their own risk. The College is not responsible for the handling of email by outside service providers. If email is lost because of forwarding, it does not absolve the student of the responsibilities associated with communications sent to their official College email address.


Instructions on how to begin using College email accounts: www.greenriver.edu/studentemail

  1. Click the “First Time? Look Up My Student Email Address” box
  2. Enter your last name, birth date, and student ID number
    1. Last Name: type your family name
    2. Birth Date: type six digits (February 15, 1989 would be 021589)
    3. Student ID: do not type dashes (840123456)
  3. Click on “Get Your Email Address”
  4. Write down your email address
  5. Click on “Log Into GRCC Student Email”

Specific Authority:

Law Implemented:

History of Policy or Procedure:

Draft: March 2, 2010

Adopted: June 29, 2010

Revised: Reviewed by: President's Staff

Contact: Deborah Casey, Dean of Student Services and Retention, ext. 3328

President’s Staff Sponsor: Deborah Casey, Dean of Student Services and Retention, ext. 3328

Last updated on: 07/12/2010
Copyright© 2009 Green River Community College. All rights reserved.
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